Açoreana is a leading Portuguese insurance company. Truewind optimized the daily experience of clients, agents and partners, improving productivity.
Clients and workers always demanded more and better features, but now will not settle with anything less than a natural and intuitive experience.
Truewind conceives, audits and optimizes, both from a visual and usability standpoint and also from a technical performance standpoint, systems and processes, actively finding opportunities to improve user adoption.
Motivational approaches (gamification, design thinking, human centered design) are key for transforming users into fans and, where appropriate, are embedded into developed solutions, creating the stimuli for users to embrace change and adhere to new processes and systems.