NHS Booking App enables more than 85,000 health professionals to schedule appointments anytime, anywhere.
On the first two weeks, there were more than 1,000 users. 

With mental health and stress issues growing among doctors and trainees in the UK, The NHS Practitioner Health Programme (PHP) has been delivering care to doctors for a number of years through its London office. Under the plan, NHS PHP would expand to offer care to GPs and trainees in England suffering from mental health and addiction issues.

This care and support would include face-to-face services providing general psychiatric assessment and treatment as well as ongoing support for addiction-related health problems. As part of the new service, the NHS PHP needed to build a mobile app and an online patient booking system that provided anonymity to patients

If we hadn’t digitised this service, we would have needed to double our administrative staff. Patients have found the system very intuitive and as a result have required minimal training and displaying the professional profile of these clinicians. 
Lucy Warner
NHS PHP Chief Executive Officer 

NHS Booking App was developed in 7 weeks with OutSystems technology, that focus on speed of delivery, of change, innovation and on a great user experience.  A proof of concept on the potential mobile application was completed during the procurement phase in under one week. Thanks to OutSystems and Truewind, the app can be deployed to any device and healthcare professionals can book their consultations from any device, whether that is iOS, Android smartphones or a tablet. 

After the first appointment, the patient has access to the mobile app, which allows selecting clinicians who provide the necessary treatment, looking for proximity to the required location and displaying the professional profile of these physicians.
João Campos
Truewind UK Director

«OutSystems technology followed by Truewind’s experience in the health sector was a key vector on this strategy for digital transformation. It has allowed us to deliver an agile and efficient solution that combines flexibility and convenience», stated Campos.

Truewind is an IT consultancy, leader in providing agile software solutions to address the business challenges of its clients. Truewind has a vast experience connecting businesses to technology in healthcare, finance and government organisations. Operating from the UK, Portugal and Brazil, Truewind holds a premium track record delivering innovative digital transformation, customer engagement and corporate performance management platforms.

More information: www.truewind.uk

NHS Practitioner Health Programme is an award winning, free and confidential NHS service for doctors and dentists with issues relating to a mental or physical health concern or addiction problem, in particular where these might affect their work. The GP Health Service can help with issues relating to a mental health concern, in particular where these might affect work. These two services provide support to over 85,000 doctors across England.

More information: php.nhs.uk


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